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Customer Questions

Read the Questions asked by Antelope Canyon customers!

Olena T

January 24, 2023 at 5:08 PM

Hello! I registered for lottery twice by mistake. I really dont want to be disqualified. Is there any chance i can delete one application?

Amy

January 23, 2023 at 10:04 PM

Hello, is July 2023 all booked up for Upper Antelope Canyon Tours? Or have those dates just not been released yet? Thanks for your help.

Vivek

January 14, 2023 at 8:13 PM

Hello, where is the location of the cover photo?

Lacey Pierce

January 14, 2023 at 4:45 PM

Are pregnant women allowed to do the upper and lower tour?

Jawahar

January 14, 2023 at 12:49 AM

hello
I am writing to ask about your cancellation policy.
Is there a refund if you cancel a tour due circumstances ?
if we have to cancel do we get a refund or do we have to rebook , if we have to re-book how long would our payment be valid for ?

I realise that many may have asked this question but I am not able to find any information about a cancellation policy on your sire
Thanks
Jawahar

Rene Garcia

January 09, 2023 at 3:07 PM

Hello,
I want to book a upper level antelope tour but I need additional information. Where do I find this tour company when I arrive in Page? Where do I park my car? When try to book it doesn’t say who I am booking with?

Michelle Drury

January 08, 2023 at 6:42 PM

I am also trying to change reservation and the email listed bounces back. When I contact the Dixie tour company directly for the lower canyon, they say I need to contact the third party (you) that I booked it through. Is there a phone # to call someone? This is ridiculous that we are unable to contact anyone.

Jadie

January 04, 2023 at 6:26 PM

I emailed reservations@antelopecanyon.az to cancel a booking before the 72 hr deadline only to have the email bounce back. I am seeking a refund and to my surprise this is a third party so Dixie cannot refund me. How do I get a refund if I am unable to contact this third party company?

John Webb

January 03, 2023 at 6:56 PM

Hi Alley and Happy 2023!

I am interested in photographing Upper Antelope Canyon.
It will be just me and a camera.
Hopefully…handheld I may get a pic or two good enough to sell.

I went to the Navajo website, on the permit it no longer lists Antelope Canyon!?

Any updates?

Thank You!!!

Shogo Fukuda

January 02, 2023 at 6:37 PM

I had an appointment for the Antelope Canyon X Tours with Honoka Yamaguchi for at 1:00pm. However, due to traffic and time difference, it is unlikely that they will be able to make it by 1:00pm. Is it possible to change the appointment time to 2:30pm or 3:00pm? Thanks.

Jennifer Cameron Blankenship

December 31, 2022 at 6:42 PM

Hi! Wondering how possible it is to add Sedona and Arches National Park to this itinerary? Am I too late to plan for this spring break, April 2023? We have three boys, age 14, 11, and 3. Wondering if this trip would be too much for my three year old. He will be four in June.

Nadja Gandyra

December 30, 2022 at 10:03 PM

Hello,

I got an email over a third party messenger and have to cancel my tour to do it on another day but my emails to the email adress for cancellations/ reservations don’t get through and I have no other means of contacting anyone here. Please someone reach out to me again, with an email adress I can reply to, so I can cancel and get my money refunded.

Best.

Diane SHELTON

December 27, 2022 at 6:51 PM

We are coming in the middle of May 23. Advice for the lower Antelope as far as best time to tour and weather (clothing).

Joseph

December 23, 2022 at 10:52 PM

Hi
Can I share photo and video with face book and you tube when I visited at Antelope Canyon? or need to any permit?

Praj

November 01, 2022 at 1:48 AM

Is February a good time to visit with 5 yr old twins ?

Mandy

October 31, 2022 at 12:25 AM

Can you hike the canyons independently or are they only accessible through a guided tour? Will be there end of November for one night. Thanks in advance!

Melanie

October 30, 2022 at 10:11 PM

Hello,
I’ll be visiting in mid November and would like to do both upper and lower canyons. I’d like to seek your advice on the time to visit to get the best lighting.
I’m thinking about a lower canyon tour around 11 am and then an upper canyon tour around 2-2:30ish. Is this good or would you recommend visiting the upper in the morning instead?
Thank you so much,
Melanie

J

October 19, 2022 at 3:26 AM

Hi Alley,

Does tour company pick us up at the hotel or do we need to rent cars at Page airport? Is it necessary to rent-a-car? Thank you.

Dave Rico

October 17, 2022 at 3:22 PM

We are staying in Tucson the week of March 18-25, 2023 so its at least a 6 hour drive to get to Page. There are four of us, we would like to visit both canyons. I thought we could see one of them in the afternoon on a week day, stay overnight in Page, then see the other one the next morning before traveling back to Tucson. Based on this information do you think we can book both that week?

sandy

October 17, 2022 at 2:54 AM

Hi,

Planning for a canyon tour both upper and lower on Nov 5th for a group of 7 adults. Please advice the good time frames to view both the canyons and options on booking a combined tour ?

Thanks,
Sandy

arlene

October 14, 2022 at 9:20 AM

hi
im at present living in UK
may i join this lottery?
many thankd

Filip Wasiak, PL

October 04, 2022 at 11:01 AM

Dear Colleagues

Could you help me please to arrange a tour of Lower Antelope Canyon for our group of around 40 people in the early morning on Thursday 10/27/22 ?

What earlier time would this be possible?

We need an early hour as the group has already booked a flight over Lake Powell on this day, before noon ?

What price can you offer of such a trip?

With tourist greetings
Filip Wasiak
Tour manager, PL
mob. + 48 601 676 475
mail: fwasiak@2com.pl

sandy

September 29, 2022 at 2:37 AM

Hi Heather ,

I will be coming from Grand Canyon . Wonder if there’s a tour that goes to both Horseshoe bend and antelope canyon from Grand Canyon . If not what is your recommendation if I want to join a tour to Horseshoe bend and antelope canyon . Thanks

Diana

September 27, 2022 at 11:17 PM

Tips on what to wear in March? Thanks!

TAMAR BEERY

September 26, 2022 at 6:26 PM

HELLO, WIIL NOT BE ABLE TO ARRIVE TO OUR TRIP , UNFORTUNATELY MY FATHER DIED 26/9/2022, I WILL LEAVE BACK TO MY COUNTRY ISRAEL,
PLEASE CANCEL OUR RESARVASION 090399642, THANK YOU IF YOU CAN MAKE A REFOUND.

Jessica Jensen

September 25, 2022 at 5:44 PM

I was trying to book the upper and lower tour,

Upper & Lower Antelope Canyon Tours
So you’ve decided to tour both Upper and Lower Antelope Canyon on your upcoming vacation to Northern Arizona. Great Let us help you find the tours that work for you!

When I click the booking info button it takes me to just the lower canyon. I tried to find a number to call, but there are none. How do I book for both of them?

Thanks
Jessica

Corina

September 20, 2022 at 8:21 PM

Is antelope canyon possible during thanksgiving break ?

Casey

September 19, 2022 at 2:34 AM

Hi! I have a permit for a group of 4. I submitted 3 names as alternate permit holders. 2 of the alternate permit holders won’t be able to come. Can I still invite 2 other people to come with me?

Meg Jackson

September 16, 2022 at 10:18 PM

When will dates for March 2023 be published?

Vicki

September 16, 2022 at 9:55 PM

We will be coming from Zion and want to go to both the upper and lower canyons. Is there one tour company that does back to back tours?

Carole Scully

September 09, 2022 at 3:57 AM

My husband & I are visiting Page AZ (lower antelope canyon). we would like to do Horseshoe bend that same afternoon, but I have to be careful of high altitudes; should I be concerned? I was planning on Monument Valley also (sunrise tour but it looks like the distance from Page to there is 2 hrs, am I correct?

Carole Scully

September 05, 2022 at 7:33 PM

We are traveling to Page this weekend sept 10 for a tour of lower Antelope canyon. We were going to go to Utah, Zion & Bryce , but because of eye issues with altitudes, we decided to cancel that. Concerns: I had hip replacement in Feb, but doing great, walking 5 m everyday, doing yoga, aerobics. How steep are the steps to the canyon; I usually walk with hiking poles because I feel more comfortable. Are poles allowed, backpacks??

Heather Horton

September 02, 2022 at 10:25 PM

We are scheduled to tour upper antelope canyon the middle of Sept. I heard that it might be worth it to do both upper and lower if we can fit it in. Would that be advised? If so, could you share the link to the tours for lower antelope canyon? We were told we needed to take a 1 hour break between, but if there are places to eat around there, we will take a 2 hour and have lunch.
(The upper is scheduled at 2:30pm)

Gianni

August 30, 2022 at 7:59 PM

Hi,
Is it possible to book a tour and to visit in one day the upper, the lower and the Antelope Canyon X?
Thank you!

Licia

August 28, 2022 at 3:29 PM

Hi there,

I would like to know if the Canyon is pet friendly?

John

August 26, 2022 at 1:46 PM

Hello,

Are there any tour companies that do both Upper and Lower Antelope Canyon the same day?

Chelsea Sheehan

August 23, 2022 at 12:40 AM

Hello,

Looking to book both an upper and lower trip for November 5th. I feel like I’m doing tons of research and trying to find a combination tour and the site here has me booking them separately? Is that correct? Do we need 2 hours in-between the upper and lower tours to take a break/lunch, etc? Do one around 8-10 and the other 12-2? Also looking at horseshoe bend, anything other than a helicopter tour? Looking for a boating option if available November 5th. We also have Nov 6th, about a half a day to do some sightseeing if anything else in the area you recommend? Thank you!

Aaron Copeland

August 18, 2022 at 4:45 PM

Hi,

Can anyone recommend how one should dress for either canyon during August? Also are these canyons scalable for a 9 year old?

Partha

July 25, 2022 at 8:07 PM

Hi,
I would like to book reservation for upper antelope canyon tour through your website. Could you please provide name of your booking company and the name of the tour operator?
Thanks,
Partha

Erika

July 22, 2022 at 9:32 PM

Hi,

I would like to make a reservation for 7 adults and a toddler for 17th September. Please let me know how I can reserve a spot for toddler?

Maura

July 16, 2022 at 11:09 PM

Hi,

How far in advance can I book tours for April 2023?

Thanks

Frank

July 16, 2022 at 2:03 AM

I registered and confirmed my permit yesterday and submitted a list of names of the party. Today, I find out that one person can’t go and someone else wants to go instead. I’m the permit holder. Does the names of the rest of party matter? Thanks, Frank

Melissa Sohrabi

July 10, 2022 at 4:16 AM

Hello, Family of 4 (kids age 7 and 10) loving the detailed information on this site! We will be flying into Las Vegas the first week of October. Trying to stay budget friendly and wondering your recommendations: hotel/rental car vs RV rental. If we cut out Monument Valley would this trip be possible in 5 or 6 days? Lastly, any thoughts on adding Capital Reef to the itinerary

ryan

July 02, 2022 at 11:49 AM

just want to tell people who are interested in the lottery: me and my friends have been entering the lottery for 3 times paying $9 every time each month, and never got chosen. Now it just feels like throwing money every month in the fire. We decide to not participate any more because it’s not transparent what the winning chance is. Could be 1:10, or 1:1000.

Nipa

June 28, 2022 at 3:39 PM

Hello, we are coming to the 4th of July weekend do you have any openings for 2 adults. we are staying at Grand canyoyn.

Łukasz Supeł

June 22, 2022 at 9:33 AM

Hi,

we booked a tour for 2 persons to the upper canyon on the 16th September, but forgot to print the vouchers.
Now the link is expired.
Can you send us a new link?

Wendy Meyer

June 20, 2022 at 3:12 PM

Is there a shuttle from the campground to the Antelope Canyon, or is uber available?

Maria Damen

June 14, 2022 at 1:14 PM

Hi, we booked a tour for 4 persons to the upper canyon on the 28th off july but forgot to print the waivers. Now the link is expired. Can you send is a new link?

Maria Damen and Hoeblal family

Eva

June 10, 2022 at 10:29 PM

Hello I would like to do a music video very small independent project with five people involved who do I need to contact and how much will it cost

Karen

June 04, 2022 at 9:01 PM

Is it actually true that all these outdoor tours require masks? That’s a big NO for my family, so I want to confirm before we book. Thank you.